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Services

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Card locking and unlocking

With Mobi-B you can always control when your card can be used. Locking the card has effect not only on your mobile wallet, but on your plastic card too. When you lock your card it cannot be used anywhere: no cash can be withdrawn, no payments can be made, no information about the balance or the last 5 transactions can be obtained. In this way your cards are protected from improper use. To use your card again, you need to unlock it which can be done from your mobile phone.

Card locking and unlocking
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Generating a dynamic CVC/CVV 2 code

The CVC/CVV 2 code is the last three digits printed on the back of your card that you typically need to enter when you make a payment on the Internet. Mobi-B gives you the opportunity to generate a dynamic CVC/CVV 2 code for each Internet payment. When you generate such a code, you must specify its validity period – 15, 30, 45 or 60 minutes, and set the mode of usage of the static CVC/CVV 2 code that is printed on the back of your card. You must also indicate whether the usage of the static code is to be allowed or forbidden, i.e. whether transactions with the static CVC/CVV 2 code are to be approved.

Please note that, regardless of the validity period you have chosen, only one transaction will be approved with the CVC/CVV 2 code that you have generated, and this will be the very first transaction after the generation of the code, no matter what mode of the static code usage you have set (allowed or forbidden).

Generating a dynamic CVC/CVV 2 code
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Last 5 transactions

With Mobi-B you can control your spending anytime and anywhere. The overview of the last 5 transactions allows you to see when cash has been withdrawn, when money has been transferred or a purchase has been made. The information is updated in real time and is up-to-date at the time of checking.

Last 5 transactions
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Cash-M transfer

This service allows you to send money from your card to any recipient who has a mobile number. The system notifies the recipient with an SMS message to his/her mobile number and the recipient can withdraw the amount in cash on any ATM that supports the Cash-M service.

You need to enter a phone number, the amount (up to BGN 400 and multiple of 10) and a 4-digit code. You should also indicate whether you want to receive a receipt (an SMS message) when the money is withdrawn.​

Cash-M transfer
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Balance

Monitoring your cash balance has never been so easy. You only need to select a card and balance from the menu. Mobi-B will give you information about the money you have.

Balance
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Contact us

Headquarters

41 Tsar Boris III Blvd.
1612 Sofia

working hours: every working day: 08:30 – 17:30


phone: 0700 199 10 for Vivacom fixed network subscribers - at the price for a single city call

mobile: *9910 for subscribers of mobile networks - at the price for a call within the network, according to the customer's tariff plan

e-mail: office

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